Jola Spezialschalter K. Mattil & Co. KG
Klostergartenstraße 11-20
D-67466 Lambrecht
Phone: +49 63 25 / 188-01

Level controllers Leakage detectors Other Jola products Search via product names Control of the chemical resistance
Overview of the product range Quality management system Addresses: Jola and its agents Help on CD-ROM catalogue

 

Help with user problems

  • No network or TCP/IP protocol
    For you to be able to use our CD catalogue, the network protocol TCP/IP (TCP/IP is a widespread network protocol family that also serves as the basis for the Internet, for example) must be installed on your computer. This also means that our CD-ROM does not install any additional programs or files on your computer. The reason the TCP/IP protocol has to be installed is that our catalogue and the "Assistant" feature are based on Internet technology. You can find additional help under "Help for TCP/IP installation"

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    Please note that any errors in these third-party programs as well as any problems caused by these programs are outside our sphere of influence and are therefore not our responsibility. .

  • Computer too slow, minimum requirements
    The minimum requirements for use of this CD-ROM are:
    Pentium 75
    2x CD-ROM drive
    16 MB RAM
    If you want to use the "Assistant", we recommend:
    Pentium 133 or higher
    12x CD-ROM drive or faster
    at least 64 MB RAM

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  • Working offline
    If you decide to work offline - in other words, without starting the server - you can open the file "index.htm" in the "root" folder of the CD and view the HTML pages. When you are working offline, the "Assistant", search and resistance search features are of course disabled.

  • If you cannot solve any occurring problems yourself or with the help of your system administrator, please consult one of our contact persons.